Return Policy:-
The Gemstoneworld 30-Day Money-Back Guarantee
At Gemstoneworld, we take pride in customer delight. We take special care to ensure
that every product exceeds your expectations. However, if for any reason you would
like to exchange or refund, Gemstoneworld offers a 30-day money back guarantee for
items in their original condition accompanied by a receipt.
Return Procedure:- :-
1) 1)Product must be returned within 30
days from the date of shipment. The date of shipment is specified in the Gemstoneworld
invoice. invoice.
2)Get your Return Authorization Code by
calling Gemstoneworld. A Gemstoneworld Advisor will send you a return authorization
email. Include a copy of that email in your return package.
3) Include all original packaging, certificates
and materials. For security reasons, please do not write Gemstoneworld anywhere
on the outside of the box.
4) Ship your item fully insured. To insure
your package, check the price of the item on your invoice. Insure your package for
the total value of the contents and request a return receipt for confirmation.
5) All return requests will be processed
only after our laboratory verifies the condition of the item.
6)Returns take approximately seven business
days to process upon the receipt of the item.
7) The following items will not be accepted
for returns:
A) Any item with evidence of
damage, wear, engraving, alterations or resizing by a jeweler other than Gemstoneworld
B) Improperly packaged or uninsured
items
C) Packages without an Gemstoneworld
return code
D)The 30 days money back gurantee
is not applicate to offline customers who see the product before buying it.
E)Stones once mounted on the
ring will NEVER be returned. Customers are expected to test the stone before mounting
them on rings.